Privacy Policy
Effective Date: March 22, 2025
At Cash For Cars Melbourne, we are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you use our services or visit our website.
1. Information We Collect
We may collect the following types of information from you:
- Full name and contact details (phone number, email address)
- Vehicle information (make, model, year, condition, registration details)
- Location details for vehicle pickup
- Any other information you voluntarily provide via forms or direct communication
2. How We Use Your Information
Cash For Cars Melbourne uses your information to:
- Provide you with an accurate cash offer for your vehicle
- Arrange vehicle pickup and complete the transaction
- Communicate with you regarding your enquiry
- Improve our services and customer experience
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information only with trusted service providers or partners who help us deliver our services, and only to the extent necessary to complete your transaction.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorised access, alteration, or disclosure. However, please note that no method of online transmission or storage is 100% secure.
5. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections or updates to your information
- Withdraw consent to future communications
- Request deletion of your personal data, where legally permitted
6. Cookies and Website Tracking
Our website may use cookies or analytics tools to collect non-personal information such as your IP address, browser type, and pages visited. This helps us improve website performance and user experience. You can manage your cookie preferences in your browser settings.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies separately.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with a revised effective date.
9. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at:
Cash For Cars Melbourne
Phone: 03 4060 1729
Email: info@cashforcarsmelbourne.com.au